Human Reosurce Manager- Solution Driven

Tamara Spencer

3317 Elephant Tree Street, LV, NV 89117 (702) 255-4082 tamara.hr@hotmail.com



PROFESSIONAL PROFILE

To continue my career as a Human Resource Relations Manager who will originate and lead Human Resource practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment through the use of ongoing development of a superior workforce.



SUMMARY OF QUALIFICATIONS

• Broad knowledge and experience in employment law, compensation, organizational planning, organization development, employee relations, safety, and training and development.

• Demonstrate ability to serve as a successful participant on the executive management team that provides company leadership and direction.

• Experience in the administration of benefits and compensation programs and other Human Resources programs.

• Evidence of the practice of a high level of confidentiality.

• Excellent organizational, interpersonal, and coaching skills..



PROFESSIONAL EXPERIENCE

THE SHADE TREE, Las Vegas, NV 09/06- Current

Human Resource Manager

Managed a staff of 50 social service worker and support staff, and oversaw employment and development programs for internal growth. Performed human resource management duties, i.e., recruitment, selection, training and development, and scheduling and evaluation. Wrote and enforced policies and procedures affecting day-to-day operations and conducted internal investigations. Major accomplishments --

• Wrote new policy and procedural manuals detailing comprehensive policies and procedures for employees which reduced training time and improved efficiency and consistency

• Improved employee morale and reduced turnover by developing a procedural manual committee of employees to draft and have input in to departmental procedures, and created a hiring board consisting of employees and supervisors to screen and recommend applicants

• Developed an in-depth personnel evaluation system, improved physical working conditions, improved management skills of supervisors, and adopted a merit pay system based on performance evaluations designed to reward top performers



THE SALVATION ARMY, Las Vegas, NV 06/04 to 9/06

Human Resource Generalist

Managed a staff of 300 social service workers and 200 support staff, and oversaw Benefits, FMLA, Unemployment, Workman’s, OSHA, 401K tracked PTO accrual, Payroll, Employee file maintenance, internal & External Audits, and Employment and Development programs. Facilitated all departmental training activities. Aided and advised management with interpretation and application of personnel policies and practices. Wrote and enforced policies and procedures affecting day-to-day operations and conducted internal investigations. Major accomplishments --

• Developed an in-depth personnel evaluation system, improved physical working conditions, improved management skills of supervisors, and adopted a merit pay system based on performance evaluations designed to reward top performers

• Evaluated and refined course materials in an effort to find optimum solution to training challenges and recommended effective training solutions

• Identified methods of introducing new information to increase job competence

• Controlled operating costs by closely monitoring service contractors to prevent cost overruns



3/01 to 6/04 Human Resources, SODEXHO-UNLV Las Vegas, NV

01/99- 3/01 Human Resources CORAL RIDGE Ft. Lauderdale, FL



EDUCATION

Bachelor of Science, Business Management 1999

University of Pacific, Stockton, CA



CERTIFICATIONS & TECHNICAL SKILLS



Continuing Education: Numerous in-service hours in public sector personnel management and training

Currently enrolled- SPHR-UNLV



Technical Skills: Proficient in MS Office XP, Access, Excel, Word and Outlook, and Publisher, Profiles, MarPay on-line and various in-house programs